Crystal Companion Book Crystals and Pearls Australia

Speedy Shipping and professional packaging

Because of our long-standing partnership with UPS, FedEx, DHL and many other world-class carriers, we can provide a variety of shipping options. Our warehouse personnel will pack every item to our exacting specifications. The goods you send us are checked thoroughly and securely secured prior to shipment. Every day we ship hundreds of packages to our customers from all over the world. This shows that we're committed to becoming the biggest retailer on the internet. Both Europe as well as the USA have distribution and warehouse centres.

Note: Orders that contain multiple items will have a distinct processing time for each item.

Prior to shipment Our team will conduct an extensive inspection of the products you ordered. The majority of orders are shipped within 48 hrs. The delivery time will be between 3-7 working days.

Returns

Stock is dynamic. It's not completely managed by us since we're involved with several parties such as the factory and our storage. Stocks can be changed at any moment. Be aware that your order is out of stock after your order has been made.

Our policy is valid for 30 days. If you haven't received the product within 30 days, we're unable to offer a refund or an exchange.

In order for your item to be considered eligible for return the item must not be opened and in the same state as you received it in. The item must be in its original packaging.